1. Who this agreement is with

MyLogacy is operated by Jay Emm Systems. By creating an account or using the service you agree to these terms. If you do not agree to them, do not use the service.

TODO(review) Confirm the registered legal name and form of the entity and its registered address, and add them here.

2. Your account

• You need an account to add memories. One account belongs to one person.
• You sign in with your email address and a code we send you, or through Google, Apple or Facebook.
• Keep access to your email secure. Anyone who can read your email can sign in as you.
• Tell us if you think someone else has got into your account.

TODO(review) Set and state the minimum age for holding an account.

3. What you upload stays yours

Your photos, video, recordings and writing belong to you. Uploading them to MyLogacy does not change that, and we do not claim ownership of them.

4. Permission you give us

To run the service we need your permission to do specific things with your files, and only these things:

• Store them and back them up.
• Process them so the product works, including filing them into circles, grouping faces, transcribing audio and reading handwriting.
• Show them to you, and to the people you have shared them with.
• Build the things you ask us to build from them, such as a documentary, a book or a keepsake.
• Send them to a print partner when you place a print order.

This permission lasts while your content is in your account and ends when you delete it, apart from the keepsake links described in section 9 and any copies held in routine backups until those backups age out. We do not use your memories in marketing.

TODO(review) A lawyer needs to convert this into a properly worded licence grant, and to confirm the backup and keepsake carve outs match what the systems actually do.

5. What you may not upload

• Anything you do not have the right to store or share.
• Private material about another person that you have no permission to keep or pass on.
• Content that is unlawful where you are, or where we operate.
• Sexual content involving children, or anything that exists to threaten or harass a person.
• Malware, or anything meant to break the service or reach other accounts.

TODO(review) Define what happens when a report is made: who reviews it, what notice the account holder gets, whether content can be removed before review, and how a decision is appealed.

6. Other people in your memories

Family archives are full of other people. You are responsible for having permission to upload and share memories that other people appear in.

Voice and likeness carry an extra rule. Training a voice or an avatar is off unless you switch it on, and every generation that uses a cloned voice asks for your consent at the time. Do not train a voice on a recording of someone who has not agreed to it.

TODO(review) Confirm what form of consent is required from a third party whose voice or face is cloned, whether it must be recorded in the product, and how it works for a person who has died. Several states have separate right of publicity and digital replica laws that a lawyer needs to check.

7. AI output

Documentaries, podcasts, books, reels and assistant answers are generated automatically from the memories in your account. They can be wrong. Check anything that matters before you send it to family or print it.

The assistant answers from what is in your account. It does not invent an answer when there is nothing to draw on.

Free previews carry a MyLogacy watermark. Removing it is a paid action.

TODO(review) Ownership of AI generated output is an open question inside the product itself, where downloads are currently held pending a legal review of AI content ownership. A lawyer needs to settle who owns a generated documentary, what rights the account holder gets, and what the position is in the United States where purely machine generated work may not be copyrightable.

8. Paid features, printing and shipping

Some parts of MyLogacy are paid. Generating and printing consume credits or money, and prices are shown before you confirm.

TODO(review) This section cannot be written until the commercial answers exist. Needed: the actual plans and prices, what a credit is and whether credits expire, the billing cycle and renewal terms, the refund and cancellation policy, who the print and payment partners are, who is responsible for a damaged or lost print order, delivery expectations, and how tax is handled. If the app is sold through the Apple App Store or Google Play, the store's own billing and refund rules apply and must be reflected here.

9. Public links

A Scan and Watch page opens from the QR code printed on a keepsake, and a tribute page opens from a link you send. Neither is searchable, but both can be opened by anyone holding the link or the printed object. Share them the way you would share a house key.

Keepsake links stay playable for one year after an account is deleted, so a printed object already given away does not stop working immediately.

TODO(review) Confirm the one year period is the committed behaviour and not a demo value, and state what happens to a keepsake link when a subscription lapses rather than when an account is deleted.

10. Continuity and memorial accounts

You can name an heir who takes over your circles, and a trusted contact who is the only person able to report your passing. When a passing is reported, a 30 day grace period begins, you are notified, and you can contest it. Nothing is deleted during that period. Afterwards the account becomes a read only memorial in your heir's care.

You choose separately whether your scheduled messages still go out, and whether your voice and avatar may be used, after you are gone. Those choices can only be changed while you are living.

TODO(review) A lawyer needs to check how this sits alongside actual estate law and digital asset statutes, whether a named heir has any standing without a will, what proof of death is required, and what happens if an executor and a named heir disagree. Estate billing options also need real prices before they can be described.

11. Ending your account

You can delete your account at any time from your settings. Take an export first, because deletion is permanent. What deletion removes, and the one year keepsake exception, are described in the Privacy Policy.

TODO(review) State the grounds on which we may suspend or close an account, what notice is given, whether an export is offered first, and what happens to unused credits or a paid period.

12. Availability and changes

We will keep the service running and improve it over time. Features change, and occasionally one is removed.

TODO(review) Decide whether any uptime commitment is made, what notice is given before a feature that holds customer data is removed, and how changes to these terms are communicated and accepted.

13. Warranties and liability

TODO(review) Left deliberately blank. Disclaimers of warranty, limitation of liability and indemnity have to be drafted by a lawyer for the jurisdictions the service is sold in, and several of them cannot be disclaimed at all for consumers. Nothing should be written here by anyone else.

14. Governing law and disputes

TODO(review) Left deliberately blank. Governing law, venue, and whether arbitration or a class action waiver is used are decisions for the company and its lawyer. Do not publish a jurisdiction that has not been chosen.

15. How to reach us

Questions about these terms go to Jay Emm Systems. TODO(review) Add the real support email address and postal address.

See the contact page.